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Privacy Policy

User:

  • Clicks on the menu Shop Online, a gallery of product appears
  • Chooses a model from the gallery of product thumbnails
  • Clicks and a page of the set appears
  • Clicks on the selected product he/she wants to get information or buy
  • A page of the selected product appears
  • User can see the descriptive of the product, sizes and colors, price in 3 currencies €, US$ and THB
  • Not yet the freight cost
  • If user wants buy:
    • He/she may select his/her size after have checked his/her own dimension
    • Clicks and selects color
    • Clicks “adds to shopping cart
    • There, he/she can:
      • If he/she is OK with selected products.... Click Step 2
      • Also remove some products if any
    • If user wants to buy another product, he/she clicks.... Continue shopping
  • A form shown where user may write his/her shipping address, name, address... Click Submit
  • The price of each product, total and the freight cost appear in one of the 3  currencies
  • Click on Check out
  • If the country is:
    • on the following list, user is linked with PayPal company or similar for payment online
      • Australia, Austria, Bahrain, Belgium, Brazil, Canada, Channel islands, Czech Republic, Denmark, Finland, France, Germany, Greece, Greenland, Hong Kong, Hungary, Ireland, Italy, Japan, Kuwait, Liechtenstein, Luxembourg, Malaysia, Mexico, Monaco, Netherlands, New Zealand, Norway, Other china, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, San Marino, Saudi Arabia, Singapore, Slovakia, Slovenia, South China, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, UK, United Arab Emirates, USA, Vatican
    • If not, user may send an email directly to us at [email protected] or send e-mail through website or call our customer service +66 (0) 2381 4868 to ask us to study a specific delivery

Payment & Delivery

Payment

  • After check out, if the country is on the list
  • PayPal (or similar company) page open
    • User may choose one payment card from the list
    • User enter card information
    • And pay online
    • If user wants to pay by Bank transfer, user may send to us an email directly to [email protected] or send e-mail thru website or call our customer service +66 (0) 2381 4868
  • Successful orders will be followed up with an order confirmation email to the supplied address showing receipt of purchases. An order confirmation acknowledges that the user order has been received but does not confirm acceptance of the order by us. Acceptance will take place upon dispatch subject to card validation and authorization checks by PayPal Co. or similar company and to stock availability.
  • Customs taxes are normally included in the freight. When products are delivered outside Thailand, the user shall however be responsible for paying any local sales tax or import duties arising at the delivery destination, which are not included in the price of the products
  • All details are mentioned in  Sales  Terms and Conditions

Delivery

  • Products are normally delivered in 15 days. In case of delay in the supply of products, we will advise the user as soon as practicable. However, if the products cannot be delivered within 30 days upon order, we will notify the user of such delay and the user may either cancel its order or agree a further delivery time with us
  • We use international express freight companies for delivery with tracking number such as FEDEX, DHL or UPS and EMS for Thailand
  • Delivery times are subject to stock availability and to possible delays due to credit card authorization, compliance with customs controls and other factors outside our control.
  • All deliveries require a signature. Accordingly, please ensure that someone is in to sign for the goods
  • All details are mentioned in  Sales  Terms and Conditions

 

 

 

Privacy Policy & Disclaimer